Vehicle rental pricing, is just like airline pricing. If you purchase in peak periods, you'll be paying higher prices. Pricing can also vary from location to location, as it may vary depending on where & what you want to rent. If you're thinking Hanoiairporttaxi.com, it's best to book in advance. That way you'll get the cheapest rate possible for your rental. Don't forget to check out our specials, you'll find some great offers in there for you.
Extending the rental duration is possible at time of check out or during the rental itself. You will need to contact by phone, email or come in person to the our office. The extension is subject to vehicle availability and extra payment.
A "No Show" is a customer that has a confirmed reservation but does not cancel or "show up" at the rental counter. Charges for some vehicles may apply if the reservation is not cancelled at least 24 hours in advance of the reserved pick-up time. Please cancel your reservation in the same manner as you made it, i.e. phone or on line Travel Agency to avoid "no show" charges.
No, you may have to pay a penalty in certain circumstances. For cancellations of cars with more than 2 days notice there is no charge. Cancellation with less than 2 days notice a half day or full day cancellation fee will apply (depend on each schedule).
You can modify your booking prior to the pick up date. You can alter your dates, times, vehicle type and additional extras prior to collecting your car. If possible, please ensure that your changes are at least 12 hours prior to your vehicle collection.
When you make an online booking we will send you a booking confirmation by email. This includes your booking number, details of your pickup and return location, as well as the price and other useful information. We advise that you print it out and take it with you when picking up your car to speed up the process.
In order to book online, you'll need:
Select the location from where you would like to pick up and return
Select the dates and time of your rental
Select the type of vehicle you are after
Select your vehicle of choice and click on 'Book Now', this will hold your vehicle and a reservations consultant will contact you within 2 hours to confirm the reservation.
To complete your booking you just need to provide us with your personal details (in some cases payment details are also required) and then confirm your booking.